Terms and Conditions

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Last updated: August 13, 2025

1. ACCEPTANCE OF TERMS

By accessing and using the Siply Fresh website (siplyfresh.com) and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. COMPANY INFORMATION

Siply Fresh is a healthcare-focused business specializing in fresh cold-pressed detox juices, operating as a sole trader in Ealing and surrounding areas with weekly delivery services.

3. PRODUCTS AND SERVICES

3.1 Product Offerings

- Fresh cold-pressed detox juices including Green Goddess, Morning Blaze, Dream Cleanse, Red Ruby Revive, and Green Detox Elixir

- Available in 250ml and 500ml bottles

- Subscription packages and one-time purchases

- Weekly juice supply with weekend delivery

3.2 Product Information

- All juices are made with fresh ingredients sourced from local farm markets

- Shelf life: 3-4 days when properly refrigerated

- Products must be refrigerated immediately upon receipt

- Products are suitable for everyone but customers should check ingredient labels for allergens

- Products require food hygiene certification compliance

4. ORDERING AND PAYMENT

4.1 Orders

- Orders can be placed through our website contact form

- Delivery arrangements must be discussed separately before ordering

- We reserve the right to refuse or cancel orders at our discretion

4.2 Pricing and Delivery

- All prices are listed in GBP

- Payment is processed via payment link (delivery charges not included)

- Delivery available in Ealing and surrounding areas

- Minimum order for delivery: £40 (may be reduced to £20 for very close locations at our discretion)

- Delivery charges vary by location and must be agreed upon before payment

- Prices are subject to change without notice

- Bulk purchase and subscription discounts are available

4.3 Payment

- Payment is required via payment link after delivery arrangements are confirmed

- We accept most standard payment methods as indicated in the payment link

- All payments are processed securely

5. DELIVERY

5.1 Delivery Service

- Weekly delivery on weekends within Ealing and surrounding areas

- Delivery charges are separate from product prices and must be discussed prior to ordering

- Delivery times are approximate and may vary

- Products will be delivered personally to ensure quality

5.2 Product Condition

- Products must be refrigerated immediately upon receipt

- Any issues with delivery or product condition should be reported immediately upon receipt

6. SUBSCRIPTIONS AND CANCELLATIONS

6.1 Subscription Services

- Weekly subscription packages available

- Subscription cancellations require one week's notice

- Cancellation policies ensure adequate production planning

7. HEALTH AND SAFETY

7.1 Food Safety

- All products are prepared in accordance with food hygiene regulations

- We maintain appropriate food hygiene certifications

- Products are suitable for all ages

7.2 Allergies and Dietary Information

- Complete ingredient lists are provided on all product labels

- Customers are responsible for checking ingredients for allergens

- Products contain only natural fruits and vegetables

8. INTELLECTUAL PROPERTY

8.1 Trademarks

- "Siply Fresh" and related logos are our trademarks

- Unauthorized use of our branding is prohibited

8.2 Website Content

- All website content, including recipes and product information, is proprietary

- Content may not be reproduced without written permission

9. PRIVACY POLICY

9.1 Data Collection

- We collect personal information through our contact forms and email sign-ups

- Information is used to process orders and provide customer service

- We comply with applicable data protection regulations

9.2 Website Usage

- Our website uses cookies to analyze traffic and optimize user experience

- Users can accept or decline cookie usage

- Our website is protected by reCAPTCHA and complies with Google's Privacy Policy and Terms of Service

10. LIMITATION OF LIABILITY

10.1 Product Liability

- Our liability is limited to replacement or refund of damaged products

- We are not liable for indirect or consequential damages

- Customers use products at their own risk

10.2 Website Availability

- We do not guarantee uninterrupted website availability

- Technical issues may temporarily affect service

11. GOVERNING LAW

These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of English courts.

12. MODIFICATIONS

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated "Last updated" date. Continued use of our services constitutes acceptance of modified terms.

13. CONTACT INFORMATION

For questions about these Terms and Conditions, orders, or delivery arrangements, please contact us:

- Email: info@siplyfresh.com

- Website contact form: siplyfresh.com

14. SEVERABILITY

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15. ENTIRE AGREEMENT

These Terms and Conditions constitute the entire agreement between you and Siply Fresh regarding the use of our website and services.